Puntmasters BETS Privacy Policy

Puntmasters BETS, which includes all of the entities specified below under “The Group” section, including its affiliates (collectively, the " Company"), offers online gambling services, such as casino, and sports gambling (collectively, the “Services”) via its own in-house brands (each, an "In-House Brand"; together with the Company: “Group”, " we", " our" or " us").

The Group is deeply committed to safeguard the privacy expectations of its users (“User(s)”, “you” or “your”). Accordingly, we have put in place this Privacy Policy, which outlines our data protection practices, including how we collect, use, disclose and protect your Personal Information, as well as your rights with respect to your Personal Information.

We encourage you to read the Privacy Policy carefully and use it to make informed decisions. By visiting the Group’s websites, mobile apps or other online properties, or by creating an account through our Services, you hereby agree to the Privacy Policy.
The Group
What information we collect?
How we use the collected information?
Cookies Policy
Targeted Advertising
With whom we share information?
Transfer Of Information
Third Party Tracking Technologies
Third Party Services
Retention Of Personal Information

Puntmasters BETS General Promotion Rules

  • These Puntmasters BETS General Promotional Rules, Sports Bonus Terms, Free Bet Terms and Non-Deposit Bonus Terms are inseparably linked to our Terms & Conditions, of which they form a part, and their acceptance is a prerequisite to account registration. Any capitalized terms used herein which are not defined shall take their meaning from the Terms & Conditions.
  • All customer offers are limited to one per person, family, household address, email address, telephone number, same payment account number (e.g. debit or credit card, Skrill and etc.), shared computer (e.g. school, public library or workplace) and shared IP.
  • A Customer’s total Account Balance is comprised of the aggregate of their Sports Cash Account, Casino Cash Account, Sports Bonus Account and Casino Bonus Account. Withdrawals cannot be made from either of the Bonus Accounts, but they can both be used to make wagers. Funds from the Sports Bonus Account can be used to place wagers on “Sports”, “Live Betting” and “Games” products and funds from the Casino Bonus Account can be used to place wagers on “Casino” products.
  • Withdrawals may only be processed from your Sports Cash Account. Any withdrawals from your Casino Cash Account can only be made by first transferring your withdrawal amount to your Sports Cash Account and then requesting the Withdrawal be processed from the Sports Cash Account. Please note that any transfer of funds from the Casino Cash Account to the Sports Cash Account will be construed as a Withdrawal from the Casino Cash Account and may consequently result in the cancellation and forfeiture of “Casino” Product bonuses and promotions.
  • Any wagers made are deducted from the Sports Cash Account or Casino Cash Account first, as the case may be. Real money funds will always be used to place wagers/bets before bonus funds.
  • Unless otherwise specified, all bonus and promotion offers are only redeemable once per Customer and a Customer may have no more than one active Casino bonus and one active Sports bonus on his account at any given time.
  • When: (1) you have no open bets; (2) the remaining balance of your Sports Bonus Account is less than €1.00; and (3) your total sports balance is also less than €1.00; then the balance of your Sports Bonus Account shall automatically be transferred to your Sports Cash Account. This will have the effect of removing the active Sports bonus from your account so that you can take up another promotion.
  • Any bonus and any associated winnings will be automatically removed from a Customer's account upon the Customer requesting a Withdrawal before meeting the rollover or eligibility requirements of the applicable bonus.
  • Cashed-Out bets shall not contribute to meeting the rollover or eligibility requirements of any Sports promotion.
  • If you wish to find out how much rollover requirement remains in respect of a given bonus, please contact Puntmasters.supp@gmail.com.
  • If you wish to cancel an active bonus, please contact Puntmasters.supp@gmail.com. Please note that in such circumstances, any amount (in the Casino Bonus Account or Sports Bonus Account, as the case may be) attributable to the active bonus will be removed, including any associated winnings.
  • All Puntmasters BETS bonuses and promotions are intended for recreational players and Puntmasters BETS may, in its sole discretion, limit the eligibility of Customers to participate in all or part of any promotion. Puntmasters BETS reserves the right to request identification verification documents, including a photograph of the Customer with his identification document, prior to crediting a bonus to a Customer’s account.
  • Puntmasters BETS reserves the right to amend, cancel, reclaim or refuse any promotion at our discretion.
  • All management decisions are final.
Sports Bonus Terms
Sports No-Deposit Bonus
Free Bet
Casino Bonus Terms
Casino No-Deposit Bonus
Free Spins

Puntmasters BETS Responsible Gambling Policy

At Puntmasters BETS, we are committed to providing our Customers with the most enjoyable gambling experience possible, but we also recognise that gambling can cause problems for a minority of individuals. To ensure that you continue to enjoy safe and manageable play, we fully support Responsible Gambling and have put numerous measures in place to assist you.

Gambling Self-Assessment
Support Organisations
Staying in Control

Player Protection Policy

Protection of Minors
Rules of Play
Customer Service and Customer Complaints
Alternative Dispute Resolution (ADR)



Puntmasters BETS clearly recognize that your online security is of absolute importance. We work tirelessly to ensure that your personal details and information is 100% secure and are proud holders of all mandatory certification and legal accreditation.


We take our responsibilities in making sure that your online experience with Puntmasters BETS is as safe and secure as technically possible, very seriously indeed. State-of-the-art technology including minimum 128-bit SSL digital encryption is deployed to secure all financial transactions, (look out for the padlock icon located bottom right of the page). This shows you that you are in a secure area and that any details sent are encrypted. These are the same security systems as banks andcredit card companies use, the worldover, to maintain customer information security and integrity.


The Puntmasters BETS website also uses a protective Firewall that acts as a shield between the website itself and the outside Internet. This acts as an additional layerof protection guarding us and our clients against unauthorised access.

Auto Time Out

Our systems automatically detect periods of inactivity when you are logged on and will automatically 'time out' your session for your protection.

Verification and Protocols

For the benefit of all our members we act to identify the fraudulent use of credit cards through our sophisticated credit card verification system.

Cards are verified either over a secure line or using a secure FTP - FileTransfer Protocol. Nocard data or bank details are ever shared over the Internet nor do we ask your bank for personal information over the phone during the validation process.

If for any reason details associated with a card are incorrect our security systems automatically suspend the account.

Trust Puntmasters BETS to provide you with the safest, most secure online betting service on the market.

Terms and conditions

These Terms & Conditions apply to you, and are binding upon you, if you Participate at Puntmasters BETS
By Participating, you agree that you have read and understood these Terms & Conditions and you acknowledge that these Terms & Conditions shall apply to you
If you do not agree to any of these Terms & Conditions, you should stop using the Service immediately
By marking the box labelled “I am at least 18 years old and have read and accept the Terms & Conditions and Privacy Policy" as part of the registration process, you agree to be bound by these Terms & Conditions, which include and are inseparably linked to our and other promotion-specific terms relevant to your Participation
You are bound by the Terms & Conditions in any event if you use the Service, including, but not limited to, initiating or making a deposit through the Service or submitting your deposit details to us

Privacy Policy, Responsible Gambling Policy, Player Protection Policy, Betting Rules, Casino and Games Rules, Cash-Out Terms, Pulse Bet Terms, General Promotion Terms

and other promotion-specific terms relevant to your Participation.
You are bound by the Terms & Conditions in any event if you use the Service, including, but not limited to, initiating or making a deposit through the Service or submitting your deposit details to us.

About Puntmasters BETS and the Protection of Customer Funds
Licensing and Regulatory Authority
Your Participation at Puntmasters BETS
Your Account
Promotion Terms
Privacy Policy
Responsible Gambling
Player Protection Policy
Intellectual Property
Puntmasters BETS Not a Financial Institution

Betting Rules

Puntmasters BETS Casino and Games Rules

Contact Us

Here at Puntmasters BETS, we want to make sure that nothing gets in the way of the best possible betting experience.

We’re ready to deal with any queries you may have, so please contact us by email.

We’ll do our best to get back to you within 24 hours.

24/7 Support

Customer service:

About Us

Exploding onto the online sports bookmaking scene in 2003, Puntmasters BETS quickly established itself as one of the world’s premier international bookmakers, providing players across the globe with some of the best odds, features and bonuses in the industry. Today, Puntmasters BETS caters to experienced and novice bettors in more than 90 countries and remains committed to bringing all our customers the earliest and most competitive prices every single day.

Our exceptional package includes:

Our commitment to secure betting is non-negotiable, and we never sell or pass on any customer information to third parties. Puntmasters BETS uses the latest Secure Socket Layer (SSL) technology on all web pages containing your personal information and the most advanced firewall protection for our servers. This ensures the safety of all your private information, securing your transactions at all times. And if you have any questions, our friendly and professional Customer Support team is on hand to assist you.

Bet stronger with Puntmasters BETS.
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